I am really confused on this issue and would like some help so I can make it easier for my customers to use our app, please.
I am not sure of the best way to do what is needed here. I have used a link similar to the following that I can email to the customer and they can click on it to launch the project. Sometimes it will automatically create a desktop icon with which they can launch it again in the future. Other times it doesn’t create the icon, and I can’t figure out why. I have experimented several times on more than one PC. I have tried deleting the .ignition folder in the C:\Users\MyLoginName folder and that doesn’t seem to have any effect.
Here is a link very similar to the one I send them. I have changed the server name and the app name, but the rest is identical. Quotes added to make the forum not consider it a link and mess it up.
Can someone please help me understand this? I need to send them something that always works and doesn’t require me to have to try to walk them through creating a desktop shortcut and pasting a link into it and naming it the project name. Our mail server won’t allow us to send a desktop icon, I believe because of the .jnlp inside the link, but I can send the link itself with no problem. Your help with this would be greatly appreciated.