I’m currently working on a project where clients are being run on Siemens Industrial PCs with the following specs:
Model: SIMATIC IPC227E
Processor: Intel Celeron CPU N2930 @ 1.83 GHz
Installed memory: 4 GB
OS: Windows 10 Enterprise 2016 LTSB 64 bit
Display Adapter: Intel HD Graphics from 4/4/2016
Java Version: 1.80_171 (same on clients and gateway)
The gateway is being run on Windows Server 2012 and running Ignition 7.9.7.
Random lines will start rendering out of the the components; no specific set of actions trigger this as far as I can tell. Yesterday it happened as I was swapping between screens, however the graphics could just start displaying weirdly on its own without any user invention.
Clients are allowed a max of 2 GB of memory and they barely use around 500 MB. I’ve tried all combinations of DirectDraw and Direct3d (currently both disabled), multiple gateway and client cache cleans, and gateway restarts all to no avail. This appears to only happen on clients on the aforementioned Siemens PCs, I’ve tried recreating the problem on clients launched on other hardware but it seems to work fine.
I’ve been working with Inductive support on this however their response at the moment is that its a hardware limitation on those PCs that does not work well with Java or to downgrade the version of Java installed on the Clients. I was wondering if someone out there has experienced something similar and possibly what could cause this?