Raspberry Pi not able to connect to gateway


I am using Raspberry Pis to display clients. I downloaded a backup of our customers gateway yesterday and I restored the backup on my laptop this morning. I am back in my office trying to simulate the Raspberry Pi display on our network, but I am unable to access the gateway from the Pi. I am able to ping my laptop (gateway) from the Pi and vice versa.

The gateway detects my laptops NIC, but where it gives the address to launch a mobile client it has the IP address of my customers gateway. Any recommendations would be appreciated.

That’s likely the Server Address setting in the Mobile configuration.

I disabled all NICs detected except for the and also made my server address, in the mobile configuration,, but I still cannot open Ignition from my Pi.

Problem has been resolved. Firewall was not allowing ports 8088 & 8043

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