Remote Alarm Journal

Hi All,

Ignition Edge Install in plant and Ignition Central Server install in Cloud server.

Problem is Remote Alarm Journal not sync with edge sync service.

Here is error

" Remote server [Ignition-Central Gateway] does not accept storage on alarm journal ‘Ignition_EdgeJournal’ ".

anyone know how to do that?

thanks

In Config -> Service Security on the central server, ensure ‘Query And Storage’ is allowed for the remote alarm journal.

thank you for response and this solution did work.

but getting new error on edge gateway frequently and here is error.

" |ServiceManager|09Jul2020 12:02:43|Error retrieving remote service availability. Unexpected error.|
| — | — | — |

|WebSocketConnection|09Jul2020 12:02:43|-> outgoing local=‘ignition-Edge’ remote=‘ignition-central+gateway’ method=doSend: [ignition-Edge] IOException thrown, error was ignition-central+gateway failed to respond, header=[opCode=MSG_SEND, subCode=0, flags=0, messageId=8377, senderId=‘ignition-Edge’, targetAddress=’_0:0:Ignition-Central Gateway’]|

|ServiceManager|09Jul2020 12:00:43|Error retrieving remote service availability. Unexpected error.|

|WebSocketConnection|09Jul2020 12:00:43|-> outgoing local=‘ignition-Edge’ remote=‘ignition-central+gateway’ method=doSend: [ignition-Edge] IOException thrown, error was ignition-central+gateway failed to respond, header=[opCode=MSG_SEND, subCode=0, flags=0, messageId=8054, senderId=‘ignition-Edge’, targetAddress=’_0:0:Ignition-Central Gateway’]|

|InternalDatabase|09Jul2020 12:00:28|Created auto-backup of internal database “config.idb” in 742 ms|

|InternalDatabase|09Jul2020 12:00:27|Creating auto-backup of internal database “config.idb”…|

|LocalAlarmJournal|09Jul2020 11:59:56|Alarm journal system started.|

|LocalAlarmJournal|09Jul2020 11:59:56|Alarm journal initialized successfully.|

|StoreAndForward.Sink.Edge Historian|09Jul2020 11:59:56|History sink ‘Edge Historian’ started successfully.|

|RemoteHistorianSink|09Jul2020 11:59:56|Remote sink service state changed to ‘Available’|

|HistorianSyncable|09Jul2020 11:59:56|Starting remote synchronization for ‘Edge Historian’|

|RetryExec|09Jul2020 11:59:43|Retrying request to {}->http:ignition-central+gateway|

|RetryExec|09Jul2020 11:59:43|I/O exception (org.apache.http.NoHttpResponseException) caught when processing request to {}->http:ignition-central+gateway: The target server failed to respond|

|ServiceManager|09Jul2020 11:57:43|Error retrieving remote service availability. Unexpected error.|

|WebSocketConnection|09Jul2020 11:57:43|-> outgoing local=‘ignition-Edge’ remote=‘ignition-central+gateway’ method=doSend: [ignition-Edge] IOException thrown, error was ignition-central+gateway failed to respond, header=[opCode=MSG_SEND, subCode=0, flags=0, messageId=7580, senderId=‘ignition-Edge’, targetAddress=’_0:0:Ignition-Central Gateway’]|

|RetryExec|09Jul2020 11:56:43|Retrying request to {}->http://remote gateway|"