Remote Gateway Alarms

I have an Ignition 8.1 “full” server, with a remote Edge Gateway. I have them connected via Remote Gateway. I can browse remote tags, and I configured the alarm pipelines so they are available to the Edge Gateway. I tried setting up Alarm Journal sync, but I’m not seeing anything in the remote journal. My Edge Gateway doesn’t have Vision or Perspective, so my ability to create views there to help troubleshoot are limited. I’m tinkering with some scripts currently so I can see what is going on.

  1. If an alarm is generated while the connection between the gateways is down - will it still trigger the remote pipeline when the connection comes back online?
  2. Is the main server with the alarm pipeline aware of the alarm state as it transitions to another state? Reason being is that I have a call out loop that keeps calling people until the alarm is acknowledged.
  3. Will the acknowledgement via phone on the main server be sent back to the edge gateway?
  4. If I had the ability to acknowledge the alarm at the edge gateway, would that acknowledgment get pushed to the main server?

Hello tomt,

  1. The alarms will be queued to the remote pipeline when the connection is down. So once the connection does come back online, the remote pipeline will run and you will be notified if you have notifications setup. In the instance an alarm goes active and cleared all while the connection is down, the notification will show you the latest state of that alarm. Just to confirm this behavior, I did run tests on 8.1.20.
  2. Yes, the main server with the alarm pipeline will be aware of the alarm’s state as it transitions as long the connection is up and running.
  3. Yes.
  4. Yes, any changes to the alarm state on the edge GW will be made aware to the main server.

FYI, you can always download the Vision/Perspective or any other modules and run the 2 hour trial period to run some troubleshooting tests.