I have redundant front-end gateway with remote tag providers. The tag providers have a outgoing connection to master front-end gateway.
When the clients is connected to backup front-end the tags is not updating, and when I chech status for gateway network on the backup front-end it is not connected to the remote tag providers.
Do I have to set up a outgoing connection from the remote tag providers to the backup front-end also?
Cant find configuration for this in manual.
In this scenario it sounds like you still need to create an outgoing connection from the tag gateway to the front-end backup. It is the same process as creating an outgoing connection to the Master (but with a different Host).
Alternatively, you can swap the direction of the GAN connection. If the connection is outgoing from the Front-End Master > to the Remote Tag Provider Gateway: it will work on failover as you expect.
Thank you for your feedback. I assumed that was the way it had to be done. Remote tag providers were installed before we installed backup front-end GW.
Would you recommend that I change direction on GNC, or is it ok to have it as is?
I would recommend keeping the same direction and adding the backup host as a connection.