Remote tag provider issue with GAN

Ignition
1

Hello All,

I am experiencing a weird behavior with remote tag providers.
Basically the remote tag provider does not get any of the tag over the gateway network.
The gateway network shows up and running:

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while on the system tags is shows ‘isAvailable’ to false.
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The only solution is to reset the connection and everything starts working again.

2

I am getting the same error, outgoing connection is from an 8.1.2 gateway, connecting to an 8.1.0 gateway.
Only solution is to reset connection and there doesn’t seem to be a way to automate it via scripting.

3

Did anyone get a solution on this? We seem to see this same behavior between several of our gateways. A remote tag provider connection will say they are up and running but the tags values will not update. Only solution has been to resave the remote tag provider settings.