Report export to pdf reverse the characters order

Im using the report module in ignition, and when I export the report to PDF
the order of the chars is reversed, I have added pics of the problem
(the first is of the report and the second of the pdf).

what can cause the problem and how can I fix it?


What Ignition version?

What OS version?

What language packs are installed in the gateway?

ignition version : 7.9.11

OS: Windows server 2012 R2 64 bit

language packs: English and Hebrew - I tried to export using both lang and the result is the same

Are you running Designer within the Gateway OS or on an external machine?

Reports execute in the gateway, so focus your efforts on making sure the languages are added there not on external (client, external designer session) machines

how can I add the language on the gateway?

It may be that the reporting engine we’re using as a backend doesn’t properly support RTL languages like Hebrew; I’m not sure anyone’s ever tested. Can you get in contact with support?