Reset Modbus counter

Since I don’t understand modbus much, maybe someone can point me in the right direction… I am currently connected to and collecting data from a modbus counter device…

[Transformers]1.HR0011

That was fun figuring out the address convention, but that’s another post for another day… Anyway, I am unable to reset the counter to zero… Every 10 minutes, I copy the number to another tag to run some math on it, but then need to reset this counter… Simply writing Zero results in “Bad Quality” error returned by Ignition…

What am I missing? are there permissions on the Modbus device possibly? is there some secret address or bit I need to set to reset this counter to 0?? I am at a loss…

Thanks

Check the Gateway console when you try to write 0 to that register, you ought to get a error message with some more information in it than “bad quality”. Copy/paste the entire error message here.