Seek advice for better phone use of perspective

from the phone, the operator can view the p&id page, he can zoom in for better view of the details; then if to click on a valve, there is a faceplate poping up, but unfortunately the faceplate is also zoomed in and cannot be zoomed out.

Appreciate if anyone can help to advise how to pop up a faceplate always at the original size no matter whether the main page is zoomed in or out.

Cheers

I'm looking for some more context to understand your issue better. Which container are you using in your Perspective view? Are you viewing the view from the Perspective Mobile App? What are you referring to by "faceplate?" Can I get some screenshots of the project and behavior you're seeing?