I am using the latest version of designer launcher 1.1.48 on my mac and trying to open an existing project which has a functioning perspective module. The issue I am facing is most of the times I open the project, it will not load the perspective properties (Session Props and Session Custom), so I have to click on "File/Open/FileName" and open it again using the same session window and then it loads the properties. Is this a software bug? or is some other software is preventing it to load the properties as it includes IP address and other security settings?
When it does not load the properties, if I make some other change and save/merge the project on gateway, it breaks a lot of tags on the HMI as tag path is set in properties.
TIA!
Sounds like one of the bugs that IA needs help with reproducing. If it happens so often for you, IA support will be very interested.
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Thanks, can you point me to right approach on how do I connect to IA support?
thank you!