Hello,
I am looking for help with troubleshooting my connection between ignition and a Sierra Airlink RV50.
I followed these steps to set up the RV50
https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/123/0/sierra-wireless-airlink-rv50-setup-guide ,
and these steps to set up the ignition gateway
https://docs.inductiveautomation.com/display/DOC79/SMS+Notification+Profile.
When I test the SMS notification by going to the Pipeline/Notification Test Page and Submitting a Query I get warnings and errors in the logs and no text is never sent. The logger gives me these warning and error:
SmsNotificationProfile
15May2018 14:28:14
[name=SMS] Error sending notification to "##########".
java.io.IOException: java.util.concurrent.TimeoutException
at com.inductiveautomation.ignition.alarming.notification.sms.airlink.AirlinkUdpConnection.sendSms(AirlinkUdpConnection.java:115)
at com.inductiveautomation.ignition.alarming.notification.sms.profile.SmsNotificationProfile$2.run(SmsNotificationProfile.java:223)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.util.concurrent.TimeoutException: null
at java.util.concurrent.CompletableFuture.timedGet(CompletableFuture.java:1771)
at java.util.concurrent.CompletableFuture.get(CompletableFuture.java:1915)
at com.inductiveautomation.ignition.alarming.notification.sms.airlink.AirlinkUdpConnection.sendSms(AirlinkUdpConnection.java:108)
... 8 common frames omitted
AirlinkUdpConnection
15May2018 14:28:14
[host=###.###.###.##] Error sending SMS.
java.util.concurrent.TimeoutException: null
at java.util.concurrent.CompletableFuture.timedGet(CompletableFuture.java:1771)
at java.util.concurrent.CompletableFuture.get(CompletableFuture.java:1915)
at com.inductiveautomation.ignition.alarming.notification.sms.airlink.AirlinkUdpConnection.sendSms(AirlinkUdpConnection.java:108)
at com.inductiveautomation.ignition.alarming.notification.sms.profile.SmsNotificationProfile$2.run(SmsNotificationProfile.java:223)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
AirlinkUdpConnection
I am wondering if I could get any insight on what the warning and error message is saying and any possible solution.
Thanks
