Let me preface this by saying I'm fairly new to SCADA design in general.
I've designed this Perspective project and am now trying to set up Alarm Notifications in the Gateway. We've purchased the Alarm Notification, SMS Notification, and Voice Notification modules to be able to do this.
The original intention was to use the SMS Notification module with an Airlink/carrier sim card and Voice Notification with a VOIP. This would fulfill the user's need for SMS alarms (or iOS push notifications) and Voice calls (for critical alarms).
However, I found there are many ways to accomplish what I'm doing and I don't know if my original plan is the most efficient or cheapest way to go about it.
Here are some other methods that lead to the same results:
A) Use an SMPT to send emails to phone carrier gateway(s) for SMS and VOIP for voice (this saves from having to purchase an Airlink and monthly cost of an active SIM card)
B) Use Twilio for both SMS and Voice (allows configuration all in one place and would not need multiple subscriptions)
C) Use Win911 for alarms (much higher startup cost, but allows to a perpetual license so there isn't a need for monthly subscription)
For reference, there is internet access at the Gateway and this system is likely seeing less than 20 alarms a week. The site also has access to a phone line from an autodialer that is being removed.
What have you done in the past for remote alarms? Is there a method you prefer with your systems? Any other recommendations here?