I am trying to add the email notification for alarms and I have created a SMTP profile with private email server (not google or yahoo and so on). The problem is all settings like username and password are correct and I can send and receive emails from the email account that I have used for this profile but it does not work for alarm notification. When I use " test" on SMTP profile test I will get the below error:
You’ll have to look at the logs from the private server. You haven’t provided enough information. There’s probably some encryption vs. password handling constraint that javax.mail isn’t handling for you.
Unfortunately, I don’t have access to the mail server and it is supported by others. What must I exactly want from them to do? I have added the email account to my outlook and it works correctly as a regular email and I have checked all settings with my profile but it does not relay the emails to the destination addresses.
Try configuring it in thunderbird or some other standards-compliant mail client (outlook isn’t really) and use those settings. Also, try to expand the exception in your log to see if there’s a ‘caused by’ section with more details. According to the docs, that exception shouldn’t apply to simple connection problems.