I am using the Vision Sound Player component. The component works mostly as expected, but there is fairly serious distortion in the playback of the wav file compared to just playing the file with Windows Media Player, to the point where it is difficult to understand the message read. I’m wondering if anyone knows what could be causing an audio distortion when these files are played or if there’s anything I can do about it
After listening to an extreme example of this behavior, it is apparent that the wav is actually playing twice on top of itself, slightly off in timing. I have the Play Mode as “On Trigger” and Loop Mode set to “Play Once”. There aren’t many settings on the component itself, so I’m not sure where this could be going wrong.
Do you have it on multiple screens? For instance, I had the problem when I had it on my header graphic, but had 2 instances of the header (1 on each desktop monitor), so they’d both trigger and play at the same time. I’d have to go look again at my code on that exact component, but I ended up checking the desktop it was on and only allowed it to trigger on the main desktop.
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That is a good question, but no, I only have one instance of the component and one instance of the screen it’s on
The issue is (my least favorite word) intermittent. I don’t think it’d be an object configuration issue as much as it could be a background system issue
Is there any chance your trigger for the audio is glitchy?
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That was going to be my next question too. Might throw a property change script to filter only on the trigger and print to console or the log to see if it's triggered in rapid succession.
Please forgive the idiocy here. @michael.flagler was on the right track. I had the designer open to adjust the settings on the component while I was triggering it from an open client, adding a second instance of the session essentially.
Didn’t dawn on me until I was trying to nail down the trigger question @pturmel asked.
Thanks for your help, gentlemen
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