Just wondering if anyone had any workarounds for this issue.
Running Ignition 8.1.7 I intermittently have a splash screen for eternity for either Vision or Desinger when launching my project.
Completely random, and only solution is to close and open again.
Not a biggie but it is annoying.
I have checked the vision and client log files and there is nothing there showing anything for the times when it occurs.
We have a pretty dodgy network so I can’t rule it out, but I was thinking maybe it is PC specific?
Are there any clean up procedures or something that may allow me to fix this (emptying of a temp folder or removal of a registry key or something?)
Has anyone else had this or is it just me?
It’s a heavy handed solution, but if you separately download a JDK (Java 11 or greater) you can use the
jstack tool to collect a thread dump - that would tell us exactly what’s happening while you’re in this “hung” state. Support (support.inductiveautomation.com) would be able to help you with that process.
As for caches - yes, there’s a
.ignition cache stored under the local user’s profile (by default), e.g. on Windows
%LOCALUSER%/.ignition - you can delete the entire
.ignition folder, or be more surgical in the inner directories; we’ll automatically download whatever’s missing when you next launch the client or designer. I doubt that’s necessarily going to fix anything, but you can certainly try it.
Thank you for the prompt response - I will see how I go!