Hi, we're experiencing a strange issue with the Transaction Group. We have set the trigger to [active on value change], but we've noticed that the data is being inserted into our table twice.
like my screenshot, the runid should only 1 rows, but in table there are 2 datas had same runid and start_date
We have already checked, and there are no duplicate Transaction Groups. This issue occurs sporadically, not consistently.
And, when this issue starts occurring, it tends to affect data for the next two to three hours. During this period, the duplicate inserts are more frequent
We are using a redundant tag gateway -could this be the cause? (Client and Master is switching)
Or should we further investigate how [value change] functions?