Hello,
I’ve tried to select and delete multiple quarantined data points by clicking the checkboxes. (This is version 8.3.2)
It would throw this error:
The only workaround was clicking on the 3 dots on the right side and deleting them individually, or by selecting “Archive Disk Cache” under the “Store & Forward Engines” tab.
Is there a workaround to delete them all instead of archiving?
In theory, you could look at the REST API documentation or just open the browser console and see the request we're trying to send to delete multiple items from quarantine, and then duplicate that request yourself in an external tool.
It's possible that the backend is failing to handle this request, though, so it may simply not be possible.
If you're able to, could you either
Paul’s suggestion to use the API would probably be the easiest workaround in 8.3.2. However, this has been resolved in 8.3.3:
Fixed issue where selecting multiple quarantined items would cause the Gateway application to error out.
I see. No worries I’ve lodged an official support ticket for this now, thanks for your help
