Supported Browsers

Ignition
1

I upgraded Ignition to 7.9 and all browsers available to my client now show the screenshot below. What are the new supported browsers?

2

I think it’s IE9+ for full access to the gateway.

Or Firefox or Chrome.

edit: Or Safari. Basically, you just need a reasonably up to date browser.

3

IE 11 is reporting the out of date browser issue.

4

IE11 does this weird thing if you’re accessing the gateway on the local network / intranet where it falls back into “compatibility mode”, which basically makes it crappier and report as IE8. You should be able to disable that setting.

5

Ahh, interesting. I see there is a knowledge base article for this issue as well. Thanks.

6

I found an article that mentions a solution to the IE 11 compatibility issue. Add the following code to the html header to disable compatibility mode:

<meta http-equiv="X-UA-Compatible" content="IE=edge">

This is something users can’t do but is a suggestion for Ignition developers to include in a future release.

7

[quote=“Jim Jensen”]I found an article that mentions a solution to the IE 11 compatibility issue. Add the following code to the html header to disable compatibility mode:

<meta http-equiv="X-UA-Compatible" content="IE=edge">

This is something users can’t do but is a suggestion for Ignition developers to include in a future release.[/quote]

I think this has already been done for 7.9.1

8

We’re running 7.9.4 and the above meta tag is present. However, it seems that the intranet compatibility setting is overriding this?