Tag Bad Quality

I have connected control logix (AB) PLC with Ignition.
I have a template created to read tags from PLC, but its giving me bad quality error.
& if I read same tag through a script, I’m able to read data without any error.
(See in attached Pic)

Addition to problem, I have another same kind of template, using to read a different tag from same PLC, its working fine. I’m getting all other tags without any error.

Thanks in advance.

Is the tag in the PLC set to external access allowed?

Thank you for reply.
Yes, that tag has external access.

Can you get a screenshot of the diagnostics page for that device? Are any modules in trial mode?

Hello Kevin,
All modules are activated.
I have added attached pictures of diagnostics, let me know if anything else will you need.

Thank you