Tags are overloading my system

Ignition
1

I am concerned about my tag structure.

Making edits in the datatype takes a long time to save and 50% of the time throws an error.
I have tried it on a VM with 16gb RAM and a dev environment on my offices server with the same RAM.
Not sure if the environment is not powerful enough or if my structure is too embedded.

I have many nested UDTs -

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Each of the datatypes under chemical injection has ~80 UDTs inside (CCISI) this being an “analog” datatype.

Each Well under Wells has all these nested datatypes also.

Should I rethink this?

2

Can you give more details on the long save times and specific errors being thrown?

Also, what is the PLC platform, is this AB Logix and are you using AOIs?

3

The long save times can be a minute or so, or a few minutes, then it errors.
It just says error writing to tags, and I can not see the detail section. It will not let me click it, or exit, then it is stuck until I end the Zulu process.

4

What version of Ignition is this? I think there may have been some performance improvements for deeply nested UDTs along the way.

5

I upgraded from 8.1.19 to .20 this morning.

Now, I wiped everything of Ignition and I am doing a fresh install of 8.1.20.

I was adding to the demo project before. I am doing a clean install now. I will load my stuff back in and see if it performs better.

6

Tried to load my datatype and I go this message.

Error Message:

com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Results for asynchronous rpc call were not received within the specified amount of time [60000 ms] for task ‘9563328d-b4a2-483f-a5de-b97d8ae2bb0e’

Detailed:

java.util.concurrent.ExecutionException: com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Results for asynchronous rpc call were not received within the specified amount of time [60000 ms] for task ‘9563328d-b4a2-483f-a5de-b97d8ae2bb0e’
at java.base/java.util.concurrent.CompletableFuture.reportGet(Unknown Source)
at java.base/java.util.concurrent.CompletableFuture.get(Unknown Source)
at com.inductiveautomation.ignition.designer.tags.frame.actions.TagImportTask.sendToGateway(ImportExportActions.kt:200)
at com.inductiveautomation.ignition.designer.tags.frame.actions.TagImportTask.run(ImportExportActions.kt:150)
at com.inductiveautomation.ignition.client.util.gui.progress.ClientProgressManager$ClientRunningTask.run(ClientProgressManager.java:511)
at com.inductiveautomation.ignition.common.execution.impl.BasicExecutionEngine$ThrowableCatchingRunnable.run(BasicExecutionEngine.java:544)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: com.inductiveautomation.ignition.client.gateway_interface.GatewayException: Results for asynchronous rpc call were not received within the specified amount of time [60000 ms] for task ‘9563328d-b4a2-483f-a5de-b97d8ae2bb0e’
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.newGatewayException(GatewayInterface.java:351)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:321)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:278)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.invoke(GatewayInterface.java:954)
at com.inductiveautomation.ignition.client.tags.impl.GatewayTagInterface$GatewayProviderProxy.importTagsAsync(GatewayTagInterface.java:577)
at com.inductiveautomation.ignition.client.tags.impl.ClientTagManagerImpl.importTagsAsync(ClientTagManagerImpl.java:416)
at com.inductiveautomation.ignition.designer.tags.frame.actions.TagImportTask.sendToGateway(ImportExportActions.kt:199)
… 9 more
Caused by: java.util.concurrent.TimeoutException: Results for asynchronous rpc call were not received within the specified amount of time [60000 ms] for task ‘9563328d-b4a2-483f-a5de-b97d8ae2bb0e’
at com.inductiveautomation.ignition.client.util.gui.progress.ClientProgressManager$RunningTask.waitForResult(ClientProgressManager.java:453)
at com.inductiveautomation.ignition.client.gateway_interface.GatewayInterface.sendMessage(GatewayInterface.java:305)
… 14 more

Ignition v8.1.20 (b2022082313)
Java: Azul Systems, Inc. 11.0.15

7

Contact support and get a ticket started.

8

This only helps if you actually configure Ignition to use more RAM. Look in your ignition.conf file for the settings. (And/or show a screenshot of your gateway's Status=>Performance page.)