Tags getting wiped out when updating tag provider security

I was updating security on my tag providers and in the process it wiped out all the tags but not the folders they were in. It worked at one plant but failed for this reason at another even though I did the process exactly the same. Good thing I had a backup or I would have spent a long time building tags again. Wiped it out as soon as I hit the 'Save Changes' button and it spun a while and never finished the save but still showed as being saved if I went off of it and came back.

Sounds like a bug you should report.

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I recall experiencing a similar oddity that was not repeatable. In my case, a full gateway restart 'brought the tags back'.

This worked for me also. I opened a ticket with Inductive yesterday so we'll see what they find.

I used the Task Manager to stop and start the Ignition Service. Not sure if that is what you meant Chris_Bingham.

Yes, likely same end result. Except, if I have plans to restart Ignition, I typically restart the OS (usually Linux) alongwith, and verify that everything starts back up unattended following.