Text Message Alarm via Email address

Ignition
1

Has any one setup a Alarm to send a text via a email address using @txt.att.net or @vtext.com? I have a test alarm setup along with a Alarm Notification Pipeline and a Text User Group. I can watch the Alarm Notification Pipeline become true in the gateway but I get a error message in the logs.

The error I get in the logs

javax.mail.SendFailedException: Invalid Addresses

at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1949)

at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1195)

at javax.mail.Transport.send0(Transport.java:254)

at javax.mail.Transport.send(Transport.java:124)

at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.sendMessage(EmailNotificationProfile.java:744)

at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.buildAndMaybeSendMessage(EmailNotificationProfile.java:732)

at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile$EmailTask.run(EmailNotificationProfile.java:646)

at com.inductiveautomation.ignition.alarming.notification.email.EmailNotificationProfile.lambda$sendNotification$0(EmailNotificationProfile.java:460)

at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.base/java.lang.Thread.run(Unknown Source)

Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.54 SMTP; Unable to relay recipient in non-accepted domain

at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1802)

... 10 common frames omitted
2

It looks like your SMTP server doesn't want to send to those domains. If Ignition is connecting to the SMTP server without a username and password, I believe SMTP servers commonly will send only to the local domain.

1 Like
3

I am working with IT to figure out a solution. Has anyone been able to make this work for them?

4

My IT blocks sending SMTP mail to anything outside the domain, but if they allow your traffic it should work like any other recipient email address.

5

Had to get IT to Forward the email to text by the subject of the email

6

For some reason the text message gets sent out twice when the alarm is only active once