Trouble launching Vision developer

Was running designer 8.1.28, and was getting a message to update to 8.1.37. Kept failing to install, so I removed the designer from the PC, and installed the new version with out an issue, but when I try to launch the designer I get this alarm4

Is this error happening when you try to run the Designer Launcher, or is the launcher working, but this error occurs when trying to launch the Designer against one of your Gateways?

I'd try downloading the launcher from the gateway again, re-installing it, then deleting the .ignition folder from your user home directory and trying to launch everything again.

If that doesn't work then give support a call.

I don't see a .ignition folder.

In your own home directory.

thanks, that worked