Hello,
I need help please about this trouble is hapenning
I configured an E-mail Profile, and it works ok, on test on gateway. I didn’t use an user and password on profile configuration.
When i try to configure an schedule for report, on Actions Tab Section.
I try to use an Email Action with From Address as report@company.com it checks green ok, i put all the other parameters. put the hour for schedule wait for execution, and nothing happens (no report is sent to the email sent), also i don’t find an error on log.
So i try another way, I put the IP address at From Address as 192.168.1.2(address from mail server), also i complete with all parameters required. And mail goes out and the mail arrives as unknown, but with the message and the pdf report attached.
It seems that only works with ip adress of mail server.
Can you help me please with this case. I need to fix it with a correct from address, so it appears also when mail arrives.
I remain attentive to your comments. Thanks a lot.
Cheers Carolina