Twilio 7.9.13 - Account Faulted: the trustAnchors parameter must be non-empty

Does anyone have any Twilio 7.9 projects active? I have a project that mysteriously started giving me SSL/certificate issues. I think it may have something to do with Twilio updating their own Root Certificates or something? Maybe we need to add another trusted certificate into Java?

Error: Faulted: java.lang.RuntimeException: Unexpected error: the trustAnchors parameter must be non-empty

Pretty much every case I can remember where there was a TLS/SSL problem with a Twilio connection has been caused by a corporate proxy/firewall/MITM appliance getting in the way and replacing the certificate, which is either invalid or needs to be added to Ignition’s trust list.


This did originally occur because someone put this Azure-deployed VM behind a Load Balancer. After putting everything back to normal by removing said Load balancer it still wasn’t working… until I restarted the gateway. Now back to normal.