After updating my Ubuntu installation to 23.04 it happens sometimes that the Designer freezes and after a while crashes. It did not happen with Ubuntu 22.10. Any suggestion about logs or dumps which could help to narrow down the issue? That same problem has occured when connected to a 8.1.12 gateway as well as to a 8.1.27.
If it zips down significantly you might be able to just message me directly with it. Otherwise you'll likely need to contact Support. I'm able to use the Designer with no problems on Ubuntu 23.04 in a VM so there's something unique/different about your setup.
I have been having this issue as well. Ever since upgrading to Ubuntu 23.04, Design Launcher randomly crashes while opening a project. It seems to happen far less often if I start the launcher from a command prompt.
Hi @Kevin.Herron , thanks for your answer. One question: suppose that I connect to a 8.1.28 gateway, download its designer and I'm glad to see that the issue is no more there, if next time I connect to a customer's gateway whose version is back to e.g. 8.1.17, could that issue possibly occur again?
Yes, the Designer you run is always the one from the gateway you connect to (same version).
Only the launcher is versioned independently, but the launcher is not the client or designer. It's just a collection of gateways and a bootstrap/launcher that launches the client or designer from whatever gateway you choose.
Result: yesterday I had no problem the whole day, let's see how will go on today.
I'll be back as soon as possible.
Just happened again: I was starting a second Designer from a 8.1.9 Gateway, while project downloading stopped all of a sudden, Ubuntu got unresponsive - no app working any longer for a few seconds, got back to Ubuntu login form, all Ignition stuff gone!! It's getting rather a scaring nightmare.
Sadly after 3 crashes I decided today to give up and to switch back to MS Windows: it's impossible to work in an unstable environment like that. I hope that Ubuntu or Inductive Automation will find a solution asap. In the meanwhile MS Windows to the rescue.
Thanks to all for your valuable support