I am trying to access the designer from a vpn at home and am having trouble connecting to the gateway. When I try and access our dev server I can just fine but not our prod. I haven’t had any issues before with the vpn on other wifi networks and can ping the IP of the prod server just can’t reach the gateway.
Thanks
Interesting. Do you access your gateway via the same IP address, or by domain name? If domain name, can you ping the domain name and verify DNS resolution?
If DNS is configured correctly, perhaps a firewall is not blocking the ICMP request, but is blocking the TCP connection @ port used by your gateway.