Unable to find source of blank popup window

Ignition
1

Hi Everyone,

I am running into a bit of a tricky issue, where I have a button with a “Popup” event on it. When the button is pressed the popup appears as expected with no issues.

However every 1 out of 10 times or so, a second different popup appears on the screen. The popup refers to a view that no longer exists so it is blank, is not resizable and does not have a title bar configured.

I have a suspicion that someone might have created a script on an old tag a few years back that calls a view that no longer exists. But after searching through all my tag / property change scripts, I was unable to find anything that is calling a popup that I am aware of.

Essentially, I would like to know if there is a way to find this random popup window’s identifier and monitor which resources are being called, opened or accessed via the gateway logs or maybe even the status > connections > perspective session details page that could point me to the source of this popup.

Thanks in advance.

2

The project search/replace is a powerful tool. IF you know the name of the view of what is trying to pop up, put that name in the search and make sure you’re searching all views, all scripts, etc. If there is a script in your project somewhere calling that view by name, it should find it.

If it’s a tag, then the tag report tool is good to filter out for only tags that have scripts on them as well. It’s possible you missed one if you didn’t do that.

Check your gateway scripts and make sure there isn’t a message handler that didn’t get deleted.