Unable to see Logs in gateway

Anita.Shinde · May 12, 2025, 4:28pm

Hi,

I want to print the logs in gateway logs/gateway console to debug the code, but somehow I am unable to see these logs in gateway or gateway console.
I am doing it like below, please let me know what I am doing wrong here.

Thanks,
Anita

patrixmith · May 12, 2025, 4:34pm

You need to create the LoggerEX object first.

log = system.util.getLogger("Anita's Logger")
log.tracef("Calling replicateCallback..... ")
...

pturmel · May 12, 2025, 4:40pm

If that is a project library script, do the ...getLogger() assignment outside the function, so it will be cached.

Do not use print in gateway scope at all, unless you have easy admin access to the wrapper log file(s).

Edit: Uhm, the use of event.source indicates this is Vision Client scope. Those only log to the local diagnostics page, not to the gateway.

Anita.Shinde · May 12, 2025, 4:44pm

its already created.

PGriffith · May 12, 2025, 4:48pm

How are we supposed to know that?

Post your whole code, where it's being executed, and more information about what's going wrong, or no one will be able to help you, because you haven't provided enough information.

Anita.Shinde · May 12, 2025, 4:56pm

I am trying to replicate the tags, I designer I have one button and we are using external python.

here is the button code in designer. I can see the print statements from button code.

here is one py file from here I am calling replicatecallback(),

this is the code upto replicatecallback function,

import system, sys, traceback, time
from ils.io.util import getTagExpression, getTagSQL, getUDTType, getTagScript, readTag, writeTag, isFolder, stripProvider
from ils.common.cast import listToDataset

COMMAND_TAG_PATH = "[Client]Replicate/Command"
DESTINATION_TAG_PROVIDER_TAG_PATH = "[Client]Replicate/Destination Tag Provider"
DUMP_TAGS_TAG_PATH = "[Client]Replicate/Dump Tags"
SELECTED_TAG_PATH_TAG_PATH = "[Client]Replicate/Selected Tag Path"
STATUS_TAG_PATH = "[Client]Replicate/Status"
TAG_COUNTER_TAG_PATH = "[Client]Replicate/Tag Counter"
TOTAL_TAG_COUNT_TAG_PATH = "[Client]Replicate/Total Tag Count"
REPLACE_EXPRESSION_TAGS_TAG_PATH = "[Client]Replicate/Replace Expression Tags"
REPLACE_QUERY_TAGS_TAG_PATH = "[Client]Replicate/Replace Query Tags"

ABORT_COMMAND = "Abort"
from ils.util.logging import getLogger
log = getLogger(name)

log = system.util.getLogger(name)

def internalFrameOpened(rootContainer):
log.infof("In %s.internalFrameOpened()", name)
projectName = system.util.getProjectName()
messageHandler = "getGatewayTagProviders"
tagProviders = system.util.sendRequest(projectName, messageHandler, scope = "G")
tagProviders.remove("System")
ds = listToDataset(tagProviders)
ds = system.dataset.sort(ds, 0)
rootContainer.TagProviders = ds
rootContainer.ShowPreferences = False

reset()

def abortCallback(event):
writeTag(COMMAND_TAG_PATH, ABORT_COMMAND)

def resetCallback(event):
reset()

def reset():
log.infof("In %s.reset()", name)
writeTag(COMMAND_TAG_PATH, "")
writeTag(STATUS_TAG_PATH, "")
writeTag(TOTAL_TAG_COUNT_TAG_PATH, 0)
writeTag(TAG_COUNTER_TAG_PATH, 0)

def replicateCallback(event):
log.tracef("Calling replicateCallback..... ")
log.infof("Calling replicateCallback..... ")
print "Calling replicateCallbackkkkkkkk..... "
rootContainer = event.source.parent
okToProceed, sourceTagProvider, destinationTagProvider, sourceTagTree, selectedTagPath = checkSelections(rootContainer)
log.infof('okToProceedddddddddd %s',okToProceed)
log.tracef('okToProceedddddddddd %s',okToProceed)
if not(okToProceed):
return

writeTag(SELECTED_TAG_PATH_TAG_PATH, selectedTagPath)
writeTag(DESTINATION_TAG_PROVIDER_TAG_PATH, destinationTagProvider)

writeTag(COMMAND_TAG_PATH, "Replicate")

Anita.Shinde · May 12, 2025, 4:58pm

ryan.white · May 12, 2025, 4:58pm

Please edit your post to provide your code as preformatted text. See Wiki - how to post code on this forum.
You can edit your post by clicking the pencil Icon in the lower right of your post.

Also, if this is being run in a vision client then you will not see these logs in the gateway log, only the local client log.

Anita.Shinde · May 12, 2025, 5:12pm

I am unable to format the code, can you please help me by referring above two screenshots?

ryan.white · May 12, 2025, 6:27pm

Project Library Script

import system, sys, traceback, time
from ils.io.util import getTagExpression, getTagSQL, getUDTType, getTagScript, readTag, writeTag, isFolder, stripProvider
from ils.common.cast import listToDataset

COMMAND_TAG_PATH = "[Client]Replicate/Command"
DESTINATION_TAG_PROVIDER_TAG_PATH = "[Client]Replicate/Destination Tag Provider"
DUMP_TAGS_TAG_PATH = "[Client]Replicate/Dump Tags"
SELECTED_TAG_PATH_TAG_PATH = "[Client]Replicate/Selected Tag Path"
STATUS_TAG_PATH = "[Client]Replicate/Status"
TAG_COUNTER_TAG_PATH = "[Client]Replicate/Tag Counter"
TOTAL_TAG_COUNT_TAG_PATH = "[Client]Replicate/Total Tag Count"
REPLACE_EXPRESSION_TAGS_TAG_PATH = "[Client]Replicate/Replace Expression Tags"
REPLACE_QUERY_TAGS_TAG_PATH = "[Client]Replicate/Replace Query Tags"

ABORT_COMMAND = "Abort"
from ils.util.logging import getLogger
log = getLogger(name)
#log = system.util.getLogger(name)

def internalFrameOpened(rootContainer):
	log.infof("In %s.internalFrameOpened()", name)
	projectName = system.util.getProjectName()
	messageHandler = "getGatewayTagProviders"
	tagProviders = system.util.sendRequest(projectName, messageHandler, scope = "G")
	tagProviders.remove("System")
	ds = listToDataset(tagProviders)
	ds = system.dataset.sort(ds, 0)
	rootContainer.TagProviders = ds
	rootContainer.ShowPreferences = False


def abortCallback(event):
	writeTag(COMMAND_TAG_PATH, ABORT_COMMAND)

def resetCallback(event):
	reset()

def reset():
	log.infof("In %s.reset()", name)
	writeTag(COMMAND_TAG_PATH, "")
	writeTag(STATUS_TAG_PATH, "")
	writeTag(TOTAL_TAG_COUNT_TAG_PATH, 0)
	writeTag(TAG_COUNTER_TAG_PATH, 0)

def replicateCallback(event):
	log.tracef("Calling replicateCallback..... ")
	log.infof("Calling replicateCallback..... ")
	print "Calling replicateCallbackkkkkkkk..... "
	rootContainer = event.source.parent
	okToProceed, sourceTagProvider, destinationTagProvider, sourceTagTree, selectedTagPath = checkSelections(rootContainer)
	log.infof('okToProceedddddddddd %s',okToProceed)
	log.tracef('okToProceedddddddddd %s',okToProceed)
	if not(okToProceed):
		return

		writeTag(SELECTED_TAG_PATH_TAG_PATH, selectedTagPath)
		writeTag(DESTINATION_TAG_PROVIDER_TAG_PATH, destinationTagProvider)

		writeTag(COMMAND_TAG_PATH, "Replicate")

Also, you are in a project library script, don't import system, its available by default.

In your event script on the component don't use import, just do a single line call to the project library script function, like so: ils.common.tagReplicator.replicateCallback(event)

Transistor · May 12, 2025, 7:08pm

Did you read the linked post Wiki - how to post code on this forum? Please try again.

Anita.Shinde · May 13, 2025, 8:22am

its not a project library, we are using external python here.
python code or replicatecallback() is outside the designer, because of that we are importing that library and then calling that function.

pascal.fragnoud · May 13, 2025, 8:54am

Well you can't be surprised that you don't see the logs in the gateway then...

What are you doing in this external script that you can't do in ignition ?

Anita.Shinde · May 13, 2025, 10:34am

yes we can do it in ignition as well.
But its our work practice to write a code in external python file for version control.
Earlier I was able to see the logs in gateway, but now I did not understand why it is not showing.
I upgraded my code, earlier I was using ils.log now I am using ils.util.logger
is there anything I need to change in gateway configurations after changing the logger?

nminchin · May 13, 2025, 11:18am

I don't see this function mentioned anywhere in your posted code...

Anita.Shinde · May 13, 2025, 11:29am

okay, let me check

Kevin.Herron · May 13, 2025, 11:44am

This whole thread seems to have missed that you are calling this code from the Designer (Button or Script Console) and that means the logs are going to appear in the Designer Console, not the Ignition Gateway logs.

Anita.Shinde · May 14, 2025, 7:19am

No, I checked but logs not in desinger as well.
I am editing the py code in VS Code, my changes are saving in VS code but not reflecting in designer and client.
Earlier when I was saving something in VS code then desinger was blicking and client got restarted automatically.
But now its not notifying anything in designer and client.
I think issue is with VS code, any idea how to fix this and get desinger client and VS code in sync?

pturmel · May 14, 2025, 11:40am

Please don't use external editors when trying to solve problems with us here on the forum. We can't reproduce your situation and therefore cannot effectively help you. Use just the designer while working through your code problem. You can resolve your external code editing situation after you have no other problems confusing the issue.

Anita.Shinde · May 15, 2025, 7:27am

okay Thanks!
The issue got fixed, now I can see my logs.
The problem was, VS code was not running as administrator , so its not reflecting changes in designer and client.
I just tried to run it as administrator and it worked.