"Unable to start gateway"

Ignition
1

I am running 8.1.18, trying to install ignition. It is saying " Unable to start gateway".
I thought that my gateway had started already in going through the install. Java process exec failed with error code 1: SYSTEMD_KILLMODE is set to 'process' on the top of the script, but the daemon is running with KillMode=control-group.
Can anyone help me to correct this situation.

2

Are you upgrading from a previous version, or is this a clean install? Also, what OS and version are you running?

3

Hello,

Kevin, this is going to be a clean install. I removed 8.1.5 from the edge device. Do I need to install it back? The OS windows &

ignition 8.1.15.

4

If the OS is Windows why would there be SystemD settings? That's a Linux thing.

5

My apologies, it is Linux.

Regards,

Gerald Odom

6

While uninstalled, go through the various systemd/system folders (in /etc and various others varying by distro) cleaning out any old ignition files. And make sure you wipe /etc/ignition.

Then re-install.

1 Like
7

Phil, lets start at the begin. I receive the edge device. It has on it ignition 8.1.5 running. I run the ignition 8.1.18 to upgrade or install on top of 8.1.5 and at the end of my install I get the error above.

8

Thank you! , It is loading and gateway is starting.