I would like ask you for help/advice how to work with USB scanners in HID (Human Interface Device - like a keyboard).
We are replacing the Siemens WinnCC SCADA application by Ignition and faithing with a problem.
We use Win10 Enterprice, USB scanner Cognex DM8600 and Ignition 7.9.
Is hard to describe it but I will try:
We have a text field where we need to scan SerialNumber from DMX (or BarCode).
Scanner is set to send suffix CR/LF.
When we scann SerialNo, the SerialNo itself is sent into the text field, string is correct BUT CR/LF is not executed!
We have to open virtual Ignition keyboard (string is taken over into the keyboard) and press ENTER on this virtual keyboard. The application accept it and we can continue with assembly.
However the same scanner with the same settings works correctly with Siemens WinCC, The same in Notepad too.
I think, scanner is set correctly.
We have another workplace where we use the Ignition 7.9 and Cognex DM8050X with the text field and there it works. Setting of DM8050X is the same regarding communication things (USB HID, suffix, …).
Does have someone an idea what can be wrong?
Thanks in advance for any idea.