My company has a single license for Ignition which we run on our local office server to run our office/administrative client.
We were looking into moving it to Amazon Web Services and on 12/7/18, we installed Ignition on a EC2 instance of AWS and used the same license number that our office uses. It started running in trial mode which it said was good for a week (so it wouldn’t have run out until 12/14/18, when everyone was out of office).
Now it’s Monday. Our local office server is not letting us run clients, and also more worryingly we can’t log into it with our admin accounts. On AWS, which previously said 7 day trial, now says Trial Expired but as though it’s only for two hours. Our admin credentials DO work on this.
We are trying to get Ignition on our office server to run again. What is going on and how can we fix it? Do we need another license or to completely uninstall/unregister our AWS instance somehow?