Just a head’s-up.
Inductive changed the service name from “Ignition Gateway” in v7 to “Ignition” in v8. Unfortunately this conflicts with Dell Secure Red Cloak’s hidden service name “Ignition”. So if, as in our case, Red Cloak was deployed on a site with Ignition v8 already installed, it effectively kills Ignition and it has to be reinstalled with a new service name.
Perhaps a new, more “unique” default service name would be appropriate?
EDIT: I was wrong… v7 service name is not Ignition Gateway.… that’s the displayed service name. Opening the properties shows that the actual service name is still Ignition. I noticed this when my 7.9.12 local would not start. V8 detects a service with the same name and gives you the opportunity to change it on install. However, v7 does not seem to care if there is an existing service with the same name and just installs… is there a way to install v7 with a different service name like in v8? This is going to be a big deal if I have to edit one of our v7 projects.
EDIT2: A ticket has been submitted: #136723
EDIT3: A response was received from Inductive Support.
You can change the service name of Ignition installs before version 8 by modifying the $install_directory/data/ignition.conf file on the line that says, “wrapper.name=Ignition”.
This will unfortunately break the GCU, but that is the only option you have using 7.9 and below if the Dell software is to be used.
As you were,