V8.3.1 SocketTimeoutException: Read timed out

Hi,

Has anyone seen this in v9.3.1 ?

It gets stuck at this:

Download attempt #0 for file security-8.3.1.jar failed.
java.net.SocketTimeoutException: Read timed out

Any ideas why?

Often this is firewall, AV, or other network infrastructure flagging this is as a false positive and interrupting the download.

I manually opened the ports 8088 and 8043 in firewall but it didn’t fix it.

Any other suggestions?

Nothing to do with open ports. It's packet inspection type stuff falsely flagging the contents of security-8.3.1.jar as dangerous.

It's usually something you would need IT to get involved with.

I disabled the firewall but still no luck.

It’s weird cause it’s still working fine on my old laptop, on the same network.

What could be different on my new laptop?

Is there a way to add an exception somewhere for that file?

Is your antivirus different between the two machines?