ValidationException Mobile

Hi people

We are currently experiencing an issue when attempting to launch projects on mobile. We can get to the gateway, we can launch a project however when the loading bar is up, it comes up with an error saying “ValidationException: Unable to communicate with gateway”

I have attempted the fix listed here

However we are still getting the issue, our servers are running on redhat linux.

Any guidance would be great.


Sorry to be bumping this up, just really struggling to get around this :confounded:

You probably ought to call support…