ValidationException Mobile

Ignition
1

Hi people

We are currently experiencing an issue when attempting to launch projects on mobile. We can get to the gateway, we can launch a project however when the loading bar is up, it comes up with an error saying "ValidationException: Unable to communicate with gateway"

I have attempted the fix listed here

https://support.inductiveautomation.com/index.php?/Knowledgebase/Article/View/97/2/validationexception-after-upgrading-to-java-8-update-51

However we are still getting the issue, our servers are running on redhat linux.

Any guidance would be great.

Thanks

2

Sorry to be bumping this up, just really struggling to get around this :confounded:

3

You probably ought to call support…