Vision client error, empty project

Given these two messages:

Connect successful.
Starting download of -1 bytes
Download attempt #2 for translation database failed.
com.inductiveautomation.ignition.client.launch.steps.ValidationException: Number of bytes received does not match content-length header. (8907 != -1)
        at com.inductiveautomation.ignition.client.launch.steps.DownloadTranslationsStep.download(DownloadTranslationsStep.java:119)
        at com.inductiveautomation.ignition.client.launch.steps.DownloadTranslationsStep.run(DownloadTranslationsStep.java:27)
        at com.inductiveautomation.ignition.client.launch.AbstractStepRunner.run(AbstractStepRunner.java:33)
        at java.base/java.lang.Thread.run(Unknown Source)
10:47:33.687 [ProjectDownloader] INFO Vision.DownloadProjectPane - Downloading "https://myapp.ignition.com:443/data/vision/client/project/MainOEE"...
10:47:34.653 [ProjectDownloader] INFO Vision.DownloadProjectPane - Connect successful.
10:47:34.653 [ProjectDownloader] INFO Vision.DownloadProjectPane - Starting download of -1 bytes

and that it works on other computers... I think you have an IT/network issue. There's probably a firewall or some network security appliance interfering with the download.

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