I'm trying to load an image from a network drive (which is mounted and available as H:\ on the computer running both the designer and the client), and it seems to not be working, despite the path coming up green in client and properly loading through the normal OS. Does anyone have any hints as to what might be wrong?
Network mapped drives won't work because they rely on a logged in user, but in Windows, Ignition runs under SYSTEM by default. I haven't tried this and don't know if it will break anything but you may have to switch Ignition to run under an actual user account (same one you're using for the mapped drive) instead of the SYSTEM account to get this working.
That's frustrating. The confusing part is that the diagnostics for the image itself seem to be happy with the path, so the check there is somehow incomplete. I will file a support request for that part while I try to figure out how to mount the drives under the system user.
Thanks!
I have done this before, you can use whatever account you want but you want to be sure it has the system account access you need and the network access. I had IT setup a service account with limited network access to the resources i need and no password expiration.
I set up a file mount using the task scheduler so that there is a network drive mounted with highest permissions by the SYSTEM user, it still seems to have the same inability to load the file, while passing the diagnostic file path check.
So, are you trying to set up the drive mount by specifying the username and password that's valid on the server/host computer you're connecting to? If you're not specifying it, the "net use" command is probably failing.