Vision Client Launcher doesn't recognizes my username/password

hello guys, i've been struggling with this issue:
First i start a project with designer but when i launch the vision and write my username and password it gives me an login error


i use the same (root)user with the gateway and designer

thanks for the help!

Are you running in trial mode, has your trial expired?

Also, check your project User Source under Project->Project Properties along with the Required Client Roles field

i refesh the trial but the error still persists
my project configuration is this

Inside the designer, check your project properties

sorry, this one

If your credentials are inside the default user source, it should work with your current settings.

where i can see the default user source?

ah, on users

You need to close the client app, then start it again, after the trial has been reset, in case you weren't aware of that.

there we go, the problem was that my current user admin wasn't added in the User

2 Likes

it works now, thank you

"myuser" isn't the best naming convention, IMO.

hahahaha the real user it's other , i appreciate the help!

Sorry but how did you dd that, can you share the details

Yeah, sure. I couldn't log in to perspective and the reason was that the user I wanted to log in with wasn't added in user/roles. I added it in the default User, and then I could log in.