Vision Client Launcher error message

[tmcauley]

Hi,

I am getting the following error when trying to launch an application from the Vision Client Launcher. Is there a fix for this?
Have tried deleting the cache folder but it still won't launch.

“Error launching application:RuntimeException: The client version or cached module versions are not compatible with the gateway version. Please re-launchclient.”

[Tyler_Shoemake]

This looks like its the same error as yours, try this.

Error startup vision client during connection with backup gateway

You must ensure all of your add-on module versions are identical on both gateways. If you update/add a module on the master while they are synchronized, it will be added/updated on the backup server for you. If you add/update modules at any other time, you must manage the versions yourself.

[tmcauley]

My system isn't using redundancy.
I seem to have fixed it with a stop and start of the gateway.