Diat… Yeah I was talking about monitoring Ignition to make sure the Voice / SMS Modules are still active and ready basically. We have not had that issue yet, but the customer needs to know if these won’t work as the plant is not monitored 24/7.
We do have a backup pager system that called out the operator on call if WIN911 stopped working, we may need to leave that in place just in case the alarm dialout does not work and make it page the operator on all alarms too.
Just they will get paged, called and texted if all 3 are working which may or may not make the operator happy 