Voice Notification: Pipeline stops after aknowledged rosters

Hello,

I am experiencing a problem with the voice notification module in Ignition 8.1.41, everything appears to be an Ignition problem.

I have AWS Chime running without any issues, calls and roasters are running without a problem. User actions on the phone are recorded correctly in the gateway audit logs, including the end of the call.

The problem occurs after the end of an aknowledged roaster; the pipeline does not continue. If I place a script after the call block, after a valid & aknowledged call, this block is not executed. No errors are shown in the logs.

On the contrary, if I run the pipeline with a roaster without users or in test mode, then the script block is executed without errors. The script also runs with a valid roster, but only if everyone in the roster refuses to aknowledge the alarm.

OS: Windows Server 2022 (only Ignition installed).

For anyone wondering, script block is just a print.

Thanks!!!

This may sound obvious, but...
Did you make sure to uncheck this ?

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1 Like

Not that obvious, I did not know that config even existed... :joy:
That solved the problem! Sorry for the inconvenience, my bad...

Thanks @pascal.fragnoud