Website login fails using the Vision Web Browser Component

Ignition
,
1

I have a Web Browser component. It loads a cloud based monitoring site for our ozone machines.

I can login to the site just fine from the Ignition client computers as well as from my own laptop using Firefox, Chrome, Edge, etc. I can even login to it while testing the component from Designer.

If I try it from any of our Ignition client computers I get "You must enter a username and password."

Even though the username and password are entered and correct.

I don't see any errors in the Console.

image
image363×379 7.42 KB

2

The likely explanation is that something about the web browser component is failing to validate with your external sites' backend, and that's ending up with a generic HTTP error that the page's frontend is displaying as "You must enter a username and password" - that is, the particular error message is a red herring.