Websocket Issue

Hello - I’m encountering a series of repeating events on the gateway related to Perspective and Websockets. I’m not even sure where to begin troubleshooting it (or if I even need to). Any help on this would be appreciated.

This may be an informational message (ie. no action required). It looks like the Websockets channel is closing after 5 minutes of inactivity. No big deal, as a new channel is created whenever communication needs to be reestablished. If it makes you feel any better, I see similar messages in my log (not the ones about the Timeout Exception, but about Socket connecting/disconnecting to/from session).

A place where websockets are used in Ignition are the component message handlers (I’m fairly sure of this from doing a trace in Chrome devtools, but I may be wrong here). This may be a place to start troubleshooting.

Overall, I don’t think this is a major problem, but I am not an Ignition authority figure by any means, so take from that what you will. I did see you and others ask this question before and there hasn’t really been a solid explanation, as far as I can tell.

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