Try enabling Zero-based Addressing in the device connection configuration page.
Your device may also be one that requires a unit ID in front of the designator, so you could try ns=1;s=[iSMA_Modbus]1.HRI23 or ns=1;s=[iSMA_Modbus]255.HRI23 (1 and 255 are common device unit ID defaults, see if yours has a different default unit ID).