As you can see i am logged in the picture but I still have to fill out the form with all my info? (Which doesn’t actually accept existing phone numbers btw). Seems like this shouldn’t be an issue in 2021.
You don’t, click the sneakily-styled “Skip form and download directly” link.
Ahhhh Kevin, you guys got me good all these years.
that text has gotten lighter and lighter over the years. hopefully it doesnt disappear!
I worked for IA for almost three years before I was informed of that link a few months ago. So much wasted time…
Could have gotten them from the network share too, though I think S3 might have faster transfer speeds regardless of your location…
Can I suggest that if I am logged into the IA website that I shouldn’t even be presented with that dialog box in the first place?
You can suggest anything you want
I’ll try to figure out who to route that suggestion to… the IA staff on the forum are mostly Dev and QA and the website/IU/portals/etc are not under Dev.
On a scale from 1 to “on page 300 of a 1000 page license agreement” I give it a strong 7
Whoever thought this was a good idea should get forwarded all of the email bounce backs
I was on a shared desktop session with someone from customer support who showed it to me, and that support person immediately got all the appreciation. I can’t even remember if they helped me solve the problem I was initially talking to them about any more, but I was still happy that day.
(HINT: If you dig through the unofficial Ignition Docker script, you can figure out how to automate the download without even clicking.)
I once attended a session at one of the Ignition Community Conferences about UX, and the presenter mentioned “dark patterns”, and as soon as he explained what they were I thought of this pop-up.
The most agreed-upon definition is:
Dark [p]atterns are deceptive UX/UI interactions, designed to mislead or trick users to make them do something they don’t want to do.
Instructing new teammates about skipping the form is now part of the “onboarding” process.
I once described it as such here on the forums: Ignition Download Broken