Windows 11 IGN7.5.5 Java Issues

amarks · January 31, 2024, 4:09pm

I have and Ignition Gateway running version 7.5.5 on Windows 10, trying to get a new client connected.

The client is running Windows 11, and I can't get the client to launch because of an unsigned resource.

Unsigned application requesting unrestricted access to system
Unsigned resource: http://10.224.69.60:8088/main/system/launcclient.jar

<?xml version="1.0" encoding="utf-8"?>
<!-- JNLP file for Ignition client launch -->
<jnlp
  spec="1.0+"
  codebase="http://10.224.69.60:8088/main/"
  href="system/launch/client/Elevator.jnlp">
  <information>
    <title>Elevator</title>
    <vendor>Co-op</vendor>
    <icon href="web/platform_logo.png"/>
    <offline-allowed/>
    <shortcut online="true">
      <desktop/>
      <menu/>
    </shortcut>
  </information>
  <security><all-permissions/></security>
  <resources>
    <j2se version="1.6" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <j2se version="1.7" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <jar href="system/launchbin/launchclient.jar" download="eager"/>
    <property name="javaws.sr.gateway.addr.0" value="10.224.69.60:8088:8043/main"/>
    <property name="javaws.sr.launchts" value="1706717115638"/>
    <property name="javaws.sr.scope" value="C"/>
    <property name="javaws.sr.main" value="com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook"/>
    <property name="javaws.sr.project" value="Elevator"/>
    <property name="javaws.sr.project.version" value="Published"/>
    <property name="sun.java2d.d3d" value="false"/>
    <property name="javaws.sr.memory.init" value="32M"/>
    <property name="javaws.sr.memory.max" value="256M"/>
  </resources>
  <application-desc main-class="com.inductiveautomation.ignition.client.launch.BootstrapSwing"/>
</jnlp>

Fresh install of Java 8 x64.
Added the IP address to Java security exceptions.

PGriffith · January 31, 2024, 4:10pm

Oof. You're way out on the edge of "supported OS, unsupported Java version(s)". Way past the expected compatibility matrix. What Java version are you using?

amarks · January 31, 2024, 4:13pm

jre-8u401-windows-x64.exe

JRE settings says platform 1.8, product 1.8.0_401

Kevin.Herron · January 31, 2024, 4:20pm

Maybe something like this needs to be done? https://support.inductiveautomation.com/hc/en-us/articles/360047135532-Ignition-Client-Blocked-by-Java-Security-Settings-Certificate-Expired

amarks · January 31, 2024, 4:22pm

I have done option 3 on the client side and getting these same errors.

Kevin.Herron · January 31, 2024, 4:24pm

You did all of option 3, including the revocation checks and the hostname you're accessing the Gateway with / the IP in the JNLP file?

Can you share the actual errors / screenshots you're getting?

amarks · January 31, 2024, 4:29pm

<?xml version="1.0" encoding="utf-8"?>
<!-- JNLP file for Ignition client launch -->
<jnlp
  spec="1.0+"
  codebase="http://10.224.69.60:8088/main/"
  href="system/launch/client/Elevator.jnlp">
  <information>
    <title>Elevator</title>
    <vendor>Co-op</vendor>
    <icon href="web/platform_logo.png"/>
    <offline-allowed/>
    <shortcut online="true">
      <desktop/>
      <menu/>
    </shortcut>
  </information>
  <security><all-permissions/></security>
  <resources>
    <j2se version="1.6" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <j2se version="1.7" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <jar href="system/launchbin/launchclient.jar" download="eager"/>
    <property name="javaws.sr.gateway.addr.0" value="10.224.69.60:8088:8043/main"/>
    <property name="javaws.sr.launchts" value="1706718385254"/>
    <property name="javaws.sr.scope" value="C"/>
    <property name="javaws.sr.main" value="com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook"/>
    <property name="javaws.sr.project" value="Elevator"/>
    <property name="javaws.sr.project.version" value="Published"/>
    <property name="sun.java2d.d3d" value="false"/>
    <property name="javaws.sr.memory.init" value="32M"/>
    <property name="javaws.sr.memory.max" value="256M"/>
  </resources>
  <application-desc main-class="com.inductiveautomation.ignition.client.launch.BootstrapSwing"/>
</jnlp>

Kevin.Herron · January 31, 2024, 4:34pm

The entry in your exception list with a port has the wrong IP.

amarks · January 31, 2024, 4:35pm

Where, exactly? I must be missing it. The only IP I see is 10.226.69.60

Kevin.Herron · January 31, 2024, 4:38pm

Last one is .68

amarks · January 31, 2024, 4:44pm

Oops. Not sure that will make a difference though, since the IP address itself, without the port, is in the list as well.

Making that change, still get the same error.

Kevin.Herron · January 31, 2024, 4:46pm

What's in the Exception tab on that error dialog? You sure there are no other Java versions installed? Tried rebooting? (running out of ideas )

amarks · January 31, 2024, 4:53pm

Just saw that tab now

JNLPException[category: Security Error : Exception: null : LaunchDesc: 
<jnlp spec="1.0+" codebase="http://10.224.69.60:8088/main/" href="system/launch/client/Elevator.jnlp">
  <information>
    <title>Elevator</title>
    <vendor>Co-op</vendor>
    <icon href="web/platform_logo.png"/>
    <offline-allowed/>
    <shortcut online="true">
      <desktop/>
      <menu/>
    </shortcut>
  </information>
  <security>
    <all-permissions/>
  </security>
  <resources>
    <j2se version="1.6" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <j2se version="1.7" initial-heap-size="32M" max-heap-size="256M" java-vm-args="-XX:MaxPermSize=128m"/>
    <jar href="system/launchbin/launchclient.jar" download="eager"/>
    <property name="javaws.sr.gateway.addr.0" value="10.224.69.60:8088:8043/main"/>
    <property name="javaws.sr.launchts" value="1706719925126"/>
    <property name="javaws.sr.scope" value="C"/>
    <property name="javaws.sr.main" value="com.inductiveautomation.factorypmi.application.runtime.ClientLaunchHook"/>
    <property name="javaws.sr.project" value="Elevator"/>
    <property name="javaws.sr.project.version" value="Published"/>
    <property name="sun.java2d.d3d" value="false"/>
    <property name="javaws.sr.memory.init" value="32M"/>
    <property name="javaws.sr.memory.max" value="256M"/>
  </resources>
  <application-desc main-class="com.inductiveautomation.ignition.client.launch.BootstrapSwing"/>
</jnlp> ]
	at com.sun.javaws.security.JNLPSignedResourcesHelper.checkSignedResourcesHelper(Unknown Source)
	at com.sun.javaws.security.JNLPSignedResourcesHelper.checkSignedResources(Unknown Source)
	at com.sun.javaws.Launcher.prepareResources(Unknown Source)
	at com.sun.javaws.Launcher.prepareAllResources(Unknown Source)
	at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
	at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
	at com.sun.javaws.Launcher.launch(Unknown Source)
	at com.sun.javaws.Main.launchApp(Unknown Source)
	at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
	at com.sun.javaws.Main.access$000(Unknown Source)
	at com.sun.javaws.Main$1.run(Unknown Source)
	at java.lang.Thread.run(Unknown Source)

Just did a restart. No change

amarks · January 31, 2024, 4:58pm

Can I upgrade from 7.5 to 7.9 without support contract?

Kevin.Herron · January 31, 2024, 4:59pm

Unlikely.

amarks · January 31, 2024, 5:01pm

Native client launcher will definitely solve the issue, though?

Kevin.Herron · January 31, 2024, 5:01pm

It should, since that means not using JNLP / WebStart at all.

amarks · January 31, 2024, 5:27pm

We have a Windows 10 computer that is successfully running a client from this gateway using an older version of Java. If I installed that same, older version of Java on the Windows 11 computer, could that fix the issue?

Matrix_Engineering · January 31, 2024, 5:28pm

Try it and see, not a fan of 11 myself so if IT allowed I'd be rolling back that station to 10, until 2025 when 10 is EOL.

amarks · February 1, 2024, 4:39pm

Running Java 7 on the Windows 11 machine worked.