This just happened today to a system that has been running for a while. Ignition gateway cannot be started -
And here is the attached wrapper log - wrapper.zip (339.0 KB)
Any ideas what is going on?
STATUS | wrapper | 2020/08/17 13:12:44 | --> Wrapper Started as Service
STATUS | wrapper | 2020/08/17 13:12:44 | Java Service Wrapper Standard Edition 64-bit 3.5.27
STATUS | wrapper | 2020/08/17 13:12:44 | Copyright (C) 1999-2015 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2020/08/17 13:12:44 | http://wrapper.tanukisoftware.com
STATUS | wrapper | 2020/08/17 13:12:44 | Licensed to Inductive Automation for Ignition Gateway
STATUS | wrapper | 2020/08/17 13:12:44 |
STATUS | wrapper | 2020/08/17 13:12:44 | Launching a JVM...
INFO | jvm 1 | 2020/08/17 13:12:45 | Error: loading: C:\Program Files\Java\jre1.8.0_261\bin\server\jvm.dll
ERROR | wrapper | 2020/08/17 13:12:45 | JVM exited while loading the application.
STATUS | wrapper | 2020/08/17 13:12:49 | Reloading Wrapper configuration...
STATUS | wrapper | 2020/08/17 13:12:50 | Launching a JVM...
INFO | jvm 2 | 2020/08/17 13:12:50 | Error: loading: C:\Program Files\Java\jre1.8.0_261\bin\server\jvm.dll
ERROR | wrapper | 2020/08/17 13:12:50 | JVM exited while loading the application.
STATUS | wrapper | 2020/08/17 13:12:55 | Reloading Wrapper configuration...
STATUS | wrapper | 2020/08/17 13:12:55 | Launching a JVM...
INFO | jvm 3 | 2020/08/17 13:12:55 | Error: loading: C:\Program Files\Java\jre1.8.0_261\bin\server\jvm.dll
ERROR | wrapper | 2020/08/17 13:12:55 | JVM exited while loading the application.
STATUS | wrapper | 2020/08/17 13:13:00 | Reloading Wrapper configuration...
STATUS | wrapper | 2020/08/17 13:13:00 | Launching a JVM...
INFO | jvm 4 | 2020/08/17 13:13:00 | Error: loading: C:\Program Files\Java\jre1.8.0_261\bin\server\jvm.dll
ERROR | wrapper | 2020/08/17 13:13:00 | JVM exited while loading the application.
STATUS | wrapper | 2020/08/17 13:13:05 | Reloading Wrapper configuration...
STATUS | wrapper | 2020/08/17 13:13:05 | Launching a JVM...
INFO | jvm 5 | 2020/08/17 13:13:05 | Error: loading: C:\Program Files\Java\jre1.8.0_261\bin\server\jvm.dll
ERROR | wrapper | 2020/08/17 13:13:05 | JVM exited while loading the application.
FATAL | wrapper | 2020/08/17 13:13:05 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2020/08/17 13:13:05 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2020/08/17 13:13:06 | <-- Wrapper Stopped
I cannot upload the jvm.dll file as even zipped it’s too large. If it will help, I can upload it to a 3rd party site.
corrupted .dll?
I suppose. That’s what the wrapper log semes to imply, there’s something wrong with the .dll. Any ideas on how to fix this?
I’m really new to Ignition, but I’d hazard a guess that jvm.dll is the java virtual machine dynamic linked library. Historically, reinstalling affected software would replace the broken dll with a working version, though occasionally the source files are corrupted, too.
I fixed it.
First I tried re-installing java jre 8 291. This did nothing.
Then, I went to command prompt and tried running java -version and got an error that a ms-win-crt-runtime-l1-1-0.dll was missing. Googling this lead me to here which said that it had to do with an outdated C++ Redistributable.
I installed Microsoft Visual C++ Redistributable 2015, and then Ignition started working again.
As to how things got into this state, I have no idea, but this was the fix.