I keep getting an error when I try to open an application on 2 of my workstation clients.
I have 6 total clients, 4 of them are fine and 2 of them have this error.
This is with brand new computers. Windows updates are all good. Not sure what is going on.
Thanks in advance
Hi Mark,
I would suggest opening a support ticket with us so that one of our representatives can investigate the cause of this behavior.
https://inductiveautomation.com/support/home/
Hi Mark,
Did you end up resolving this issue? I’m having the same problem
I ended up uninstalling and then deleting every folder I could find associated with perspective workstation.
Then I reinstalled everything and it worked fine. I think there was an issue during installation. I had an issue with 2/6 clients, and doing this resolved both of those clients.
Hope that helps.
Hello,
I recently encountered a similar issue. Deleting all files related to Ignition Perspective didn’t work for me, but I managed to fix it using the following steps:
- Uninstall all Inductive Automation software.
- Delete the following folders:
C:\Program Files\Inductive Automation
C:\Users\(your username)\.ignition
C:\Users\(your username)\AppData\Roaming\Inductive Automation
- Update the 7-Zip application.
- Reinstall Ignition.
This method resolved the problem for me. Let me know if it works for you!
BR Rustam