Browser Creation Failed - Unable to create browser instances

Mark_Terry · May 6, 2022, 5:57pm

I keep getting an error when I try to open an application on 2 of my workstation clients.

I have 6 total clients, 4 of them are fine and 2 of them have this error.

This is with brand new computers. Windows updates are all good. Not sure what is going on.

Thanks in advance

apalas · May 9, 2022, 4:31pm

Hi Mark,

I would suggest opening a support ticket with us so that one of our representatives can investigate the cause of this behavior.

https://inductiveautomation.com/support/home/

Jalal_Elwazze · May 16, 2022, 3:47am

Hi Mark,

Did you end up resolving this issue? I’m having the same problem

Mark_Terry · May 16, 2022, 12:13pm

I ended up uninstalling and then deleting every folder I could find associated with perspective workstation.

Then I reinstalled everything and it worked fine. I think there was an issue during installation. I had an issue with 2/6 clients, and doing this resolved both of those clients.

Hope that helps.

Rustam_Bulyakulov · December 15, 2024, 12:06pm

Hello,

I recently encountered a similar issue. Deleting all files related to Ignition Perspective didn’t work for me, but I managed to fix it using the following steps:

Uninstall all Inductive Automation software.
Delete the following folders:

C:\Program Files\Inductive Automation
C:\Users\(your username)\.ignition
C:\Users\(your username)\AppData\Roaming\Inductive Automation

Update the 7-Zip application.
Reinstall Ignition.

This method resolved the problem for me. Let me know if it works for you!

BR Rustam

Jeff_Krol · January 22, 2025, 5:22pm

This is happening for some of our workstations now. I've tried the troubleshooting process that you recommend Rustam, but no luck. I believe our issue might be related to AppLocker as I have to work with my IT department to get this installed and also to get me the appropriate permission to uninstall the app. Anyone else run into this issue lately?