Can't download from Ignition Exchange

Hi Everyone,

I can’t download from Ignition Exchange. Every time I click download I get redirected to a login page, even though I’m logged in already. There has been previous threads on this, but I have tried all the suggestions and still it won’t work.

Aren't you also having trouble with IU? Perhaps your browser/firewall/proxy path is the problem.

Hi Jayden, the login for the Exchange will be a separate login. You'll use the same login that you use for your IA Portal, but will need to log in on the Exchange page. This can be done by selecting the login in the top section on the Exchange or the popup window that appears when trying to download a resource.

If you are still having issues after doing the separate login I'd suggest looking into Phil's idea. Let us know if you are still having difficulty after trying both.